FAQ's


Q. I want to try a Malibu kayak before I but it. How do I set up a demo with Old Dominion Kayaks?
A. Email me at tom@gotkayak.com. Tell me the boats you want to try out and where you are located. I will work with you to set up a time and place to try out our boats. I am confident that you will find that one of my kayaks is perfect for you.

Q. I want to try a Malibu kayak before I buy it, but Richmond is a long drive for me. Will you be giving demos anywhere other than Richmond?
A. Yes. One weekend a month during the warm months, Old Dominion Kayaks will be traveling for demo days. We will bring some of each of our kayaks and head to popular kayaking destinations in Virginia, such as the Eastern Shore or Virginia Beach. Look for announcements on our main page for dates and locations.

Q. How do I buy a kayak from Old Dominion Kayaks?
A. Email me at tom@gotkayak.com. Old Dominion Kayaks is a small business with a personal touch. I will spend the time with you to price out options for your new boat, and talk you through what you may or may not need in a boat. Tell me what options, colors and boats you are interested in, and we will set you up in the boat that will fit you and your outdoor lifestyle best. Already know which Malibu kayak you want? Email me and we'll set up a time for you to see what we have or schedule a demo.

Q. How can I arrange to pick up a boat from you when I live a few hours away from Richmond, Virginia?
A.We understand that a lot of folks on the eastern seaboard would like to buy a Malibu kayak, but may be turned off by the long drive to Richmond. We are willing to drive to meet you at a convenient location. Just be prepared to take the kayak home: have a roof rack, kayak holders and straps, or some other setup ready. The distance will be determined on a case by case basis. If you buy more than one kayak from us at a time, we will try to arrange to bring them directly to you.

Q. I destroyed my kayak. It was my fault. Will my warranty help me?
A. Yes! Although we are very surprised that you have managed to destroy one of our incredibly tough kayaks, we understand that tragic accidents can happen. Fortunately, Malibu Kayaks LLC. has the best warranty in the business, period.

Q. What material is used in constructing Malibu Kayaks LLC. kayaks?
A. Malibu Kayaks Inc. kayaks are manufactured using Super Linear Polyethylene.

Q. Can I store my kayak outside?
A. Yes. However, it is not recommended that you leave your kayak exposed to direct sunlight for long periods of time.

Q. I find water in my kayak after use. Is this normal?
A. Yes, it is normal to find small amounts of water in your kayak. Water can enter through seals in the hatches and condensation often forms when a kayak is used in cool water. The drain plug is provided to remove the water from the kayak. Leaving hatches open while in storage will allow remaining water to evaporate. If water is left in the kayak for long periods of time a stale smell will likely develop.

Q. How should I care for my kayak?
A. Your kayak requires very little maintenance. Although salt water will not harm the plastic hull, we recommend rinsing off your kayak after every salt water trip. This will keep hatch operating mechanisms and sealing surfaces free from salt and debris in order to assure easy operation.

Q. What should I use to clean my kayak?
A. For general cleaning, a kitchen cleanser such as Comet or Ajax and a scrub brush work well. To remove stains or tar, baby oil works well.

Q. Are Malibu Kayaks Inc. kayaks made in the USA?
A. Absolutely. All Malibu Kayaks LLC. kayaks are constructed in Orange county, California.

Q. I have a small cut in the hull of my kayak. Can it be repaired?
A. Yes, it's easy to fix. Even though it is very hard to cut or damage our kayaks, if it does happen, then give us a call at (804) 833-7220, let us know the color of your kayak, and we will send you repair material. You will then need a soldering iron to "weld" the repair material into the damaged area.

Q. What colors do you recommend for best visibility to other boaters?
A. We recommend either mango or yellow for best visibility to other boaters.

Q. Will other manufacturers' accessories work on my Malibu Kayaks LLC. kayak?
A. Many accessories from other manufacturers such as backrests, paddle and rod holders, knee straps or kayak carts will work with your Malibu Kayaks LLC. kayak. If you are unsure about a particular accessory, just give us a call at (804) 833-7220.

Q. If my kayak ever becomes unusable, is it recyclable?
A. Yes. The Super Linear Polyethylene plastic that we use is recyclable.

Q. Can I mount a trolling motor to my Malibu Kayak?
A. Of course. Generally, a 25-30 lb thrust electric motor is used and works well with a deep cycle marine battery. The motor mount extends off the starboard side of the kayak behind the seat. Trolling motor mounts are only recommended for the following Malibu Kayak models: Stealth 14 and the X-Factor.

Q. My Kayak has two molded-in nut inserts. What are they for?
A. Those are there so that you can attach a motor mount for a trolling motor.

Q. Can the Pro2 Tandem be used as a one-seater?
A. Yes. The Pro2 Tandem's seating design allows a single paddler to paddle comfortably from the rear seat.

Q. I strapped my kayak down on my roof rack too tightly and now I have a dent in the bottom. Is there any way to fix this?
A. If the dent won't push out easily, leave the kayak in the sun with a black trash bag over the area. This should heat and soften the plastic to the point that you can easily push the dent out of the hull.